We gladly accept returns of sticker sets that are unused and in their original shape within 30 days of delivery.
In order to receive a full refund, we ask that your returned items be intact and free of any signs of use.
We will process your returns within 5 business days of receipt and issue your refund using your original payment method. Just follow our 4 steps to get your return started and your money (or credit) back in a speed fashion:
1. Sen us an email at info@vocabularystickers.com with 'RETURN' in subject line. Please include your name and phone number in the email. We will get right back to you.
2. Send back to us the set in its original shape.
3. In the return shipment, please include your name and contact details.
Address for packages to be shipped to:
VocabularyStickers.com
Willem Buytewechstraat 176B3
3024 VH Rotterdam
The Netherlands
Original shipping and handling fees are not refundable. Items returned after 30 days will be accepted at our discretion. We are not responsible for damage to products in transit back to us. We strongly recommend utilizing a reliable mail service. Please note that VocabularyStickers.com may refuse any return if it does not meet these guidelines.
If you have questions or concerns prior to returning items, please call Customer Service at +31648873128 or contact us at info@vocabularystickers.com.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Afterwards your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.